Refund Policy

RadiusRank is operated by Adworkly LLC ("Company", "us", "we", or "our"). This Refund Policy explains refunds and cancellations for RadiusRank software subscriptions, including AI Citation Launch. It does not govern managed agency engagements such as the AEO retainers, which are covered by their own agreement and are not offered with a free trial.

1. Subscription Cancellations

You may cancel your RadiusRank subscription at any time through your account dashboard or by contacting our customer support team at team@radiusrank.com. Upon cancellation:

• Subject to successful payment and these Terms, you will retain access to your RadiusRank subscription until the end of your current paid billing period.
• Your subscription will not automatically renew after the current billing period ends.
• We do not provide partial refunds for unused portions of your subscription period after cancellation.

AI Citation Launch is $79 per month and renews automatically until canceled. Canceling stops the next renewal; it does not reverse a charge for a Billing Cycle that has already started.

2. Refund Eligibility

2.1 Monthly Subscription Charges

For monthly subscription plans, we generally do not offer refunds for partial or unused subscription periods. If you cancel your subscription, subject to successful payment and these Terms, you will continue to have access to the service until the end of your current paid billing cycle.

AI Citation Launch begins with a three-day Free Trial. Creating an account and completing onboarding are free, and starting the Free Trial requires a valid payment method. At the end of the three days the subscription begins and the $79 monthly charge is taken automatically unless you cancel first. Cancel before the Free Trial ends and no subscription charge is created; once a Billing Cycle has started, the terms above apply. The AEO retainers are not offered with a free trial.

3. Exceptions

We may consider exceptions to our refund policy in the following circumstances:

• Technical issues that severely impact your ability to use our software
• Billing errors or duplicate charges
• Other exceptional circumstances at our discretion

In such cases, please contact our customer support team with detailed information about your situation, and we will work with you to find an appropriate resolution.

4. How to Request a Refund

To request a refund, please contact our customer support team at team@radiusrank.com with:

• Your account email address
• Date of purchase
• Reason for requesting a refund
• Any relevant details or documentation

We will review your request and respond within 5 business days. If approved, refunds will be processed to the original payment method within 10-12 business days.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at: team@radiusrank.com.

By subscribing to RadiusRank's services, you acknowledge that you have read and understood this Refund Policy and agree to its terms.